Privacy Policy — CargoClave

Part A: CargoClave Driver Mobile Application

This section describes how we handle data for users of the CargoClave Driver mobile application ("the App").

1. Introduction

This Privacy Policy describes how CargoClave Technologies ("we", "us") collects, uses, and protects information from users of the CargoClave Driver mobile application ("the App").

2. Data We Collect

Account Information: Name, email, phone number, driver license details.
Location Data: GPS location while the App is in active use for cargo tracking and delivery verification.
Device Information: Device type, OS version, app version for troubleshooting.
Photos: Photos taken within the App for proof of delivery and cargo condition documentation.
Usage Data: Feature usage patterns to improve the App experience.

3. How We Use Data

To provide cargo tracking and delivery management services.
To generate proof of delivery records.
To optimize route suggestions and improve service quality.
To communicate important updates and notifications.

4. Location Data

Location data is collected only while the App is actively in use (not in background). This data is used solely for cargo tracking and delivery verification purposes. You can disable location access through your device settings.

5. Data Storage & Security

All data is stored securely using industry-standard encryption. We implement strict access controls and regular security audits. Data is retained only for as long as necessary to provide our services.

6. Third-Party Sharing

We share necessary operational data with the logistics companies you work with through the platform. We do not sell personal data to third parties.

7. Your Rights

You may request access to, correction of, or deletion of your personal data at any time by contacting reachus@cargoclave.com.

8. Contact

For questions about this policy, contact us at reachus@cargoclave.com.

Part B: General Privacy Policy

This section explains how we collect, use, and protect personal data across all CargoClave services.

1. Who We Are

CargoClave Technologies ("we", "us", "our") is a logistics technology company. This policy explains how we collect, use, and protect personal data.

2. What Data We Collect

Contact Information: Name, email address, phone number, company name when you contact us or fill a form.
Usage Data: Pages visited, time spent, referral source, browser type.
Cookies: We use essential and analytics cookies. See our Cookie Preferences page.

3. How We Use Your Data

To respond to your inquiries and provide requested information.
To improve our website and services.
To send relevant communications (only with your consent).
To comply with legal obligations.

4. Data Sharing

We do not sell your personal data. We may share data with trusted service providers who assist in operating our website and services, subject to confidentiality agreements.

5. Data Security

We implement industry-standard security measures including encryption, access controls, and regular security audits to protect your data.

6. Your Rights

You have the right to access, correct, or delete your personal data. Contact us at reachus@cargoclave.com to exercise these rights.

7. AI Policy

CargoClave may use AI-powered features to enhance our platform. Any AI processing of user data is done securely and in compliance with applicable data protection regulations. We are committed to responsible AI use and transparency.

8. Changes to This Policy

We may update this policy from time to time. Any changes will be posted on this page with an updated revision date.

9. Contact Us

For questions about this Privacy Policy, contact us at reachus@cargoclave.com.